Frequently asked questions..and answers.
How do I know if the damage can be repaired?
If your windshield damage is smaller than the size of a dollar bill, it may qualify for repair. To get a windshield repair quote or to schedule, click here.
Do you offer mobile service?
For your convenience, we offer mobile service in most areas. We will come to your home, office or wherever your travels take you.
Do you service my area?
Yes, we offer both in-shop and free mobile service in a your area. Please visit our locations page to find out more on specific locations.
What payment methods do you accept?
We accept cash, checks and all major credit cards.
Can you guarantee that the chip or crack will be invisible after the repair has been completed?
No. A windshield chip or crack repair is used to prevent further damage to your glass and to restore the structural integrity of the vehicle. While each incident of damage is unique, with most successful repairs, a slight blemish or imperfection where the impact occurred is normal. In most cases, you should expect the cosmetic appearance of the repair to show some improvement as compared to the damage prior to the repair.
Will the technician call me before he/she comes?
Yes, in most cases the technician will call prior to arriving to complete your service.
How does the repair process work?
Performing a windshield repair is a highly technical process that involves cleaning and treating the damage with specially designed resins and tools. In many cases, the damage can be repaired by one of our trained technicians in less than 30 minutes.
Will any part of my vehicle be harmed during the repair or replacement process?
No, your vehicle should not be damaged during the repair or replacement process. If necessary, precautionary measures, such as protective drapes, will be taken to ensure that no damage occurs during your auto glass service.
Who should I contact if I have an issue?
We guarantee our work for as long as you own or lease your vehicle. If you have issues with your service, please contact our customer satisfaction department at 800-340-1852.